Our Trusted Compass of Protection
Our Trusted Compass
Our trusted compass contains the five core values that embody our client focus and unique style of business. Our compass is the trusted source guiding our clients to the right policy for their needs!
5 Point Compass
Integrity - At the top of our compass is integrity. We believe in conducting business in an ethical and professional manner. Integrity is the number one element of who we are. Integrity means serving the best interest of the client 100% of the time. Integrity sits at the top because it is the number one factor of our decision making.
Trust – We operate in an environment where integrity is on top and as a result we build trust with our clients. Trust is vitally important to us. We want our clients to feel they can trust our team to serve their best interest. Without trust we cannot effectively protect our clients’ assets, thus making trust one of our core values.
Relationship – Relationship is at the center point of our trusted compass. Relationship was strategically placed in the center by our founder to hold the other four points together. Conducting ethical business, building trust with our clients, delivering professional service and ensuring effective communication is held together at the core of our trusted compass by relationship. Our mission is to construct a life long relationship with our clients. We are not only in the business of protecting your family, we want to be a part of it.
Service – As part of our trusted compass our clients experience high quality service. Held together by relationship at our core, we can service each client on a personal level. Our founder purposefully placed this point of the compass in our business model. He transported the motto of his alma mater into the foundation of our company. As a result, we highlight service as one of our five core values. We not only strive to deliver professional service to our clients, but also to serve and give back to our community.
Communication – Effective communication is a key component of our business model. We take pride in promptly notifying our clients of policy changes, renewals, and lower premium options. Our source for identifying the specific needs of each client is successful communication. Effective communication is the final feature of our core that holds our business model together and brands CMI of Texas as “Your Trusted Compass of Protection”.